Question 1

How do I order mulch, stone, or other landscape materials?

Accepted Answer

Products can be viewed and ordered directly through our online store at mulchandstonesuperstore.com. Select the material you need, choose your quantity, and complete your order online for delivery.

Question 2

Do you have a physical location where I can shop for materials?

Accepted Answer

No. Mulch & Stone Superstore currently operates as an online store with delivery service only. We do not have a retail yard available for customers to browse or pick up landscape materials.

Question 3

Do you offer delivery?

Accepted Answer

Yes! Delivery availability and charges may vary depending on your location, the material ordered, and the size of your order.

Question 4

Can I pick up my order?

Accepted Answer

No. Customer pickup is not available.

Question 5

How are your products measured?

Accepted Answer

One cubic yard is a volume measuring 3 feet × 3 feet × 3 feet, or 27 cubic feet.The amount of ground a cubic yard covers depends on how deeply the material is installed. For example, one cubic yard covers approximately:DepthApproximate Coverage1 inch324 sq. ft.2 inches162 sq. ft.3 inches108 sq. ft.4 inches81 sq. ft.Coverage is approximate and can vary depending on the material, ground conditions, compaction, and installation.

Question 6

How do I know how many cubic yards I need?

Accepted Answer

We've made that easier! Use the material calculator on our website to estimate how many cubic yards your project requires.Simply measure the length and width of the area and determine your desired material depth. The calculator can help estimate the amount you'll need.

Question 7

Should I order a little extra material?

Accepted Answer

Usually, yes. Measurements aren't always exact, and actual coverage can vary due to uneven ground, settling, compaction, and the type of material being installed. Ordering slightly more than your calculated amount can help prevent coming up short during your project.

Question 8

What products do you offer?

Accepted Answer

Our available inventory includes a variety of mulch, decorative stone, rock, and other landscape materials. Current products, descriptions, pricing, and availability can be found in our online store.

Question 9

Will the material look exactly like the picture online?

Accepted Answer

We do our best to accurately represent each product; however, natural materials can vary in color, size, texture, and appearance. Stone, rock, mulch, and other natural products may look somewhat different from the photographs shown online.

Question 10

Where will my material be delivered?

Accepted Answer

Bulk materials require an accessible and suitable location where the delivery vehicle can safely unload. Customers should make sure the requested delivery area is clear and accessible before delivery.

Question 11

Can you dump the material anywhere I request?

Accepted Answer

We'll make every reasonable effort to accommodate the requested delivery location, but the driver must be able to safely access and unload in that area. Overhead wires, trees, narrow entrances, soft ground, steep grades, vehicles, structures, and other obstacles may limit where material can safely be placed.

Question 12

Do I need to be home when my order is delivered?

Accepted Answer

You do not necessarily need to be home for delivery as long as we have clear instructions for where the material should be placed, the delivery area is accessible and safe, and the materials/delivery have already been paid prior to delivery. We may contact you if there are questions or concerns regarding delivery.

Question 13

Can different materials be delivered together?

Accepted Answer

Please contact us before ordering multiple types of bulk material for the same delivery. Depending on the products and quantities ordered, separate loads or deliveries may be required.

Question 14

What if I'm not sure which product I need?

Accepted Answer

We're happy to help. If you're unsure which material would work best for your landscaping project, contact us before placing your order and we'll help point you in the right direction.

Monday – Friday | 8 AM – 5 PM

Frequently asked questions